Terms and Conditions

Welcome to Thalz.me! These Terms and Conditions  govern your use of our website and services. By accessing or purchasing from Thalz.me, you agree to these Terms.

1. General Information

  • Thalz.me is an online e-commerce platform selling products and services, including calibration and maintenance services.

  • The website is owned and operated by THALZ, registered in KSA.

2. Ordering & Payments

  • Orders can be placed via www.thalz.me.

  • Prices are displayed in Saudi Arabia Riyal, inclusive/exclusive of VAT (as indicated).

  • We accept payments via PayTabs and other approved payment methods.

  • Orders are subject to availability and confirmation.

3. Shipping & Delivery

  • Shipping is available to [KSA].

  • Shipping rates and times depend on the shipping speed, shipping address, and the weight/size of the items.

  • Estimated delivery times are 3 working days for local orders and  7 working days for international orders.

  • Delays due to customs or unforeseen circumstances are not our responsibility.

  • Customers are responsible for any import duties or taxes.

4. Returns & Refunds

  • Products: Returns are accepted within 14 working days if items are unused, in original packaging, and accompanied by proof of purchase.

  • Services: No refunds once a calibration or service has been completed.

  • To request a return, contact accounts@thalz.me

  • Refunds are processed within 14 business days after approval.

5. Warranties & Liability

  • Products sold on Thalz.me come with manufacturer warranties where applicable.

  • Calibration and service warranties cover defects but exclude misuse or external damage.

  • Thalz.me is not liable for consequential damages arising from product or service use.

6. User Accounts & Conduct

  • Customers must provide accurate information when creating accounts.

  • We reserve the right to suspend or terminate accounts that violate our policies.

7. Intellectual Property

  • All website content and materials are property of Thalz.me.

  • Users may not reproduce, distribute, or exploit content without permission.

8. Privacy & Data Protection

  • Personal data is used solely for order processing and customer support.

  • See our Privacy Policy for full details.

9. Changes to Terms

  • We may update these Terms at any time.

  • Continued use of our website after changes constitutes acceptance of the new Terms.

Items have been added to cart.
One or more items could not be added to cart due to certain restrictions.
Added to cart
- There was an error adding to cart. Please try again.
Quantity updated
- An error occurred. Please try again later.
Deleted from cart
- Can't delete this product from the cart at the moment. Please try again later.