Terms and Conditions
Welcome to Thalz.me! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Thalz.me, you agree to these Terms.
1. General Information
Thalz.me is an online e-commerce platform selling products and services, including calibration and maintenance services.
The website is owned and operated by THALZ, registered in KSA.
2. Ordering & Payments
Orders can be placed via www.thalz.me.
Prices are displayed in Saudi Arabia Riyal, inclusive/exclusive of VAT (as indicated).
We accept payments via PayTabs and other approved payment methods.
Orders are subject to availability and confirmation.
3. Shipping & Delivery
Shipping is available to [KSA].
Shipping rates and times depend on the shipping speed, shipping address, and the weight/size of the items.
Estimated delivery times are 3 working days for local orders and 7 working days for international orders.
Delays due to customs or unforeseen circumstances are not our responsibility.
Customers are responsible for any import duties or taxes.
4. Returns & Refunds
Products: Returns are accepted within 14 working days if items are unused, in original packaging, and accompanied by proof of purchase.
Services: No refunds once a calibration or service has been completed.
To request a return, contact accounts@thalz.me
Refunds are processed within 14 business days after approval.
5. Warranties & Liability
Products sold on Thalz.me come with manufacturer warranties where applicable.
Calibration and service warranties cover defects but exclude misuse or external damage.
Thalz.me is not liable for consequential damages arising from product or service use.
6. User Accounts & Conduct
Customers must provide accurate information when creating accounts.
We reserve the right to suspend or terminate accounts that violate our policies.
7. Intellectual Property
All website content and materials are property of Thalz.me.
Users may not reproduce, distribute, or exploit content without permission.
8. Privacy & Data Protection
Personal data is used solely for order processing and customer support.
See our Privacy Policy for full details.
9. Changes to Terms
We may update these Terms at any time.
Continued use of our website after changes constitutes acceptance of the new Terms.